Terms & Conditions e-shop


Manufacture - Import - Trade - Service / Spare Parts for Children's Toys ELECTRIC CHILDREN'S CARS - MOTORCYCLES, FOOTWEAR, BICYCLES, THREE-WHEELS.

www.elecric-cars.gr is the online store of exhibition and distribution of products through the internet of the company "ELECTRIC CARS SP IKE", based in KOZANIS 16, PIRAEUS, PC 18542 with Tax Identification Number 800921583, Tax Office of PIRAEUS. Before entering and browsing our website, consult the terms and conditions, which appear below. Make sure that you agree to the following terms and conditions, because your further use and browsing of the above website implies your explicit and unconditional consent and consent to these terms.

1. Terms

"ELECTRIC CARS SP IKE", reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through the online store, according to its needs and transactional manners. "ELECTRIC CARS SP IKE", undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

2. Information provided and Products

"ELECTRIC CARS SP IKE", is committed to the quality, completeness and validity of the information presented on the website of www.electric-car.gr, both in terms of the exact data exhibited and the contents, from the electronic of its store, the services, subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruption of the website due to force majeure.

3. Limitation of liability.

"ELECTRIC CARS SP IKE", is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of "RETURN / REPLACEMENT OF PRODUCTS").

It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.electric-car.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The online store www.electric-car.gr, provides the content (photos, information, names, descriptions, etc.), products and services available through the website, exactly as they are.

In no case the online store of "ELECTRIC CARS SP IKE", is not responsible for any claims of legal or civil and / or criminal nature, nor for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to the operation or not and / or use of the website and / or inability to provide services and / or information made available by him and / or any unauthorized interference by third parties with products and / or services and / or information made available through him.

4. Intellectual property rights.

This website is the official online store of "ELECTRIC CARS SP IKE". All content of the website, information and products provided are the intellectual property of "ELECTRIC CARS SP IKE", and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, processing, resale, creation of work, or misleading the public about the actual provider of the content of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes, is permitted only with the prior written permission of "ELECTRIC CARS SP IKE". The names, images, logos, and insignia that represent "ELECTRIC CARS SP IKE", and / or its online store www.elecric-car.gr, or third parties contracted with them and protected by Greek and EU and international trademark and industrial and intellectual property laws. In any case, their appearance and exhibition on the website www.electric-car.gr

and in the online store of "ELECTRIC CARS SP IKE", should in no way be construed as a transfer or assignment of their license or right of use.

6. Protection of Personal Data

During your visit to the pages of www.electric-car.gr, and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that you (name, occupation, date of birth, address, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.electric-car.gr, are intended exclusively to ensure the operation of the respective service and may not be used by any third party, without complying with its provisions. Law 2472/97 on the protection against processing of personal data, as it applies each time.

The online store www.electric-car.gr, operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.electric-car.gr which are deleted after any way of terminating the transaction. The personal data you declare in the online store www.electric-car.gr, are used exclusively by it, in order to support, promote and execute the transaction.

The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of Law 2471/97.

7. Product Purchase

On the shelves of our online store all the products that you can find in our store.

How to Order, there are 2 ways to order:

  1. Selection of products from the e-shop, order in the store:
  • I choose the product or products that interest me from the e-shop www.electric-cars.gr
  • I note the codes and any color / size that interests me.
  1.  I give my name and phone number for the reservation. \ Selection of products from the e-shop, order in the e-shop:
  • I call the store and check the availability of the password (s).
  • I choose the product or products that interest me from the e-shop www.electric-car.gr.
  • I select "BUY" and follow the instructions given to me by the system.
  • www.electric-cars.gr, makes every effort to provide high quality services, but nevertheless is not responsible for any errors in prices and product features and can not guarantee that there will be no downtime or human errors when updating / listing the price of a product. For the safety and efficiency of your purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 210-4913505 or via the form email of the website.

8. Assembly of Products

1. From the company ELECTRIC CARS SP IKE

  • For shipments within Attica: the assembly of the product is complete.
  • For shipments outside Attica: the assembly of the product is done ALL OUT OF SEAT, STEERING WHEEL, BABRIZ, DECORATION for safety reasons during its transport with the respective transport company.

2. From the customer

  • The assembly of an electric vehicle by the customer is done EXCLUSIVELY at his own risk.

9. Shipping Products or Spare Parts Outside Attica


10. Electric product warranty (Standard Warranty)

  • The guarantee is valid only upon presentation of the special form that you receive when purchasing the product.
  •  The repair of the product will be done in the technical facilities of ELECTRIC-CARS, with the presentation of the product during the working days and hours of the company.
  • In case of shipment of the product, the costs and transfer to and from ELECTRIC-CARS as well as the possible insurance of the electric vehicles are exclusively the choice and responsibility of the customer.
  •  In case of failure to repair the defective product, ELECTRIC-CARS replaces it with another product of the same or similar technical specifications. The repair of the product or its replacement is at the absolute choice of ELECTRIC-CARS, also that spare parts to be replaced are contained in its ownership.
  • The products are not recommended for professional use, for any use other than private, ELECTRIC-CARS does not cover any kind of guarantee.
  •  This warranty does not cover the consumable parts of electric vehicles after the end of 1 month and provided that they have been used in accordance with the terms of use of the form we send you (eg charger, remote control, etc.)
  • It does not cover any type of warranty on the vehicle battery.
  •  The customer unconditionally accepts the terms of the guarantee upon receipt.

What the guarantee covers

  • The product warranty covers for 1 month the good operation: of the charger & the remote control.
  • The product warranty covers for 24 months the good operation of the product and according to its instructions, while the purchase of spare parts and consumables is not covered by the warranty.
  • For any repair costs, ELECTRIC-CARS undertakes to first inform the customer by phone or e-mail before making any repair. Also to prevent the possibility of other damages in the vehicle, ELECTRIC-CARS is committed to provide in addition the best quality control in the customer's electric vehicle.
  • From the day of receipt of the product, the time of repair of the products is set at 10 working days (if there is the necessary spare part).

What the warranty does not cover

  • Does not cover the costs and shipping of the product to and from ELECTRIC-CARS
  • Does not cover repair at the customer's premises
  •  Does not cover the battery of the electric vehicle, electronic gear levers (optional speed and reverse), touch screen, control center board – start / stop (on the car dashboard) etc.
  • Does not cover damage caused by misuse such as, e.g. damage, falling, spillage, misuse of the electric vehicle, broken gears, plastic parts, battery, electronic gear levers (with selectable speed and reverse), broken steering wheel, etc.
  • Does not cover any damage caused by improper use of the machine (which is not in accordance with the instructions for use).
  • Does not cover damage caused by wrong placement or normal wear and tear (eg wheels), lack of maintenance
  • After the end of the month does not cover remote control, charger
  • It does not cover any type of warranty on the vehicle battery.
  • Does not cover any type of Standard or Extension Plus Warranty when the products are intended for professional use

11.Correct use of electric product:

1. Vehicle instructions

Read the instructions carefully before using the vehicle.

  • The vehicle must be assembled by an adult at his own risk.
  • Remove all tools and do not leave the vehicle cables exposed before handing them to the child.
  • Always use the vehicle under adult supervision.
  • Do not use the vehicle on busy public roads.
  • Make sure that the area where the child will move with the vehicle are not sloping roads or stairs, sidewalks (we do not go up or down), it is not used indoors or on carpets.
  •  Do not leave the vehicle near high temperature places.
  • Use a clean cloth to clean the vehicle.
  •  You should check the condition of the vehicle often and especially all the points that are joined, as well as the steering wheel is working properly.

It is forbidden:

  • When the child operates the steering wheel alone and insists in one direction you do not insist in the opposite direction with the remote control (it causes damage to the steering gear reducer).
  • When the child is operating the vehicle alone, he must not change the front with the rear drive (or vice versa) in motion and abruptly (causing damage to the wheel gearbox), the correct way is e.g. when we have a front mobile we stop (we do not press the accelerator) and then we select the rear drive.
  • When the child is operating the vehicle on his own, if he is in an obstacle, do not insist on the forward movement for a long time (causes damage to the wheel gearbox) to stop and select the reverse movement to leave the obstacle.
  • When the car charger is connected to the electric vehicle, the electric vehicle does not work only after the charger has been removed from the electric vehicle.

2. Instructions on batteries:

1. The battery of the electric vehicle has 1.5 to 2 hours of autonomy depending on the weight of each child and the condition of the road.



4. The rules for maintenance of other types of batteries (Nickel Cadmium, Lithium, etc.) do NOT apply to lead-acid batteries and may cause irreversible damage. Lead batteries do not have the effect of memory and can not be stored discharged while they are very sensitive to the effect of SULFURIZATION.

5. Lead batteries have several disadvantages that you should be aware of because they affect both battery life and warranty.

6. For proper operation of the dry charging battery:

* First loading: 10 consecutive hours.

* After each use (complete at least 1 hour of vehicle use): Loading 8 consecutive hours.

7. Charge after you have first placed the 2 poles in the vehicle battery or if the poles are connected to the battery, connect the power plug (general) to the board which is under the seat or in the front of the vehicle, place the plug the charger into the charging socket carefully until it clicks into place.

8. The battery is used for discharging applications (charge-discharge) you must strictly follow the instructions given to you 100%, the discharge of any type of lead battery leads to its immediate destruction. THE WARRANTY IS NOT VALID

9. The battery for all subsequent charges is charged for 8 hours. The lead battery must always be charged and in case of discharge (within the permissible limit) it must be charged as soon as possible. Fully discharged battery rapidly sulfates resulting in its destruction. THE GUARANTEE IS NOT VALID

10. If a battery is not in use you must disconnect the poles & you must repeat the charge every 20-30 days. Slow discharge of the battery leads after some time to full discharge of the battery and then to sulfation. NEVER LEFT THE BATTERY. THE WARRANTY IS NOT VALID

11. Always use suitable chargers to charge the batteries when needed. An improper charger can damage the battery. THE WARRANTY IS NOT VALID.

12. ATTENTION !!! Pay close attention to connecting and disconnecting the battery in each application. Do not leave metal objects on the battery. Short circuit of the lead battery can give very large currents which can lead to fire and eventually possibly to explosion. THE WARRANTY IS NOT VALID.

13. High temperatures above 55 οC damage the battery. THE WARRANTY IS NOT VALID

Do not dispose of lead-acid batteries in the sea or in bins. Serious burden on the environment. It is strictly forbidden by law. Deliver your old batteries to companies and stores that have a recycling bin.

• Do not charge the battery for more than 10 hours after the first charge.

• NEVER leave the battery empty.

• The battery of the electric car has 1.5-2 hours of autonomy

12.  Return / Replacement of products

You have the right to return the products you have purchased and request their replacement:

  • In the cases in which www.electric-car.gr is proven to be at fault, incorrect products were sold (error in receiving the order, invoicing, in shipping, damaged during transport).
  • In the cases in which there was a problem with the product (e.g. operation) only upon receipt (with the exception of hairdressing chairs which are made to order, they are only repaired in case of non-operation).
  • In any case and for all the above cases, the maximum return period for replacement cannot be extended beyond fourteen (14) calendar days from the date of receipt.
  • In addition, for all cases, the product to be replaced must necessarily be accompanied by the original proof of purchase.
  • For all the above cases, the products to be replaced must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and must be in excellent condition, together with all documents and items that accompanied the product (instructions, chargers, batteries, cables, etc.), be in the form they were received (unassembled, also you have not carried out the first charge) after assembly and charging by the customer, the products are not returned.
  • Before any return, it is recommended to consult ELECTRIC CARS SP IKE at 210-4913505.

In any case, the return and replacement is possible under the following conditions:

  • Contact on the same day or the next working day at the latest on the phone 210-4913505 or on the e-mail of the website.
  • The product has NOT been assembled or used at all by the customer, the batteries have NOT been charged for the first time, in any case the batteries of the product to be replaced are transferred to the new product you will receive.
  • The product must be accompanied by all the necessary documents proving the transaction.

How to Return:

  • Pack the product in a box so that it is protected during shipment.
  • Put a document in the package stating whether you want to receive a corresponding product or another of greater value. All this, of course, after the product is deemed capable of being returned.
  • Send the parcel, through the courier agency from which you received your order, to the Returns Department.
  • Please note that the return cost in any case is borne by the customer.
  • In case they are not returned within 3 days then "ELECTRIC CARS SP IKE" may not accept any return and replacement.
  • We would like to point out that in case the product does not meet the terms / conditions as a "defective product", it will be returned to the sender at his own expense. The replacement takes place upon receipt of the returned product.
  • For any information we are at your disposal either by phone at 210-4913505 or by e-mail of the website.
  • We would like to point out that in any case it is only possible to return and replace the product of the same or greater value and not the return of a corresponding amount of money.
  • In all cases of sale of spare parts returns are not accepted, ELECTRIC-CARS does not cover any kind of guarantee.
  • Shipping costs are borne by the customer.

13. Payment methods

1. Payment via credit, debit and prepaid Visa, MasterCard, Maestro, American Express and Diners cards. Choose the product you are interested in from the online store www.electric-car.gr and follow the instructions given to you by the system.

2. Payment via PayPal by credit / prepaid. Choose the product you are interested in from the online store www.electric-car.gr and follow the instructions given to you by the system.

3.Payment in cash at the store. Select the product you are interested in from the online store www.electric-car.gr, contact the store and check for its availability. Receive and pay in cash and receive the product from the store.

4.Payment by cash deposit. Choose the product according to the instructions and follow the steps given to you by the online store. After completing the selection of the products you are interested in, see the total cost of the order and the € 10 shipping costs (if you wish to transfer with our own shipping company).

In a bank account:

  • NATIONAL BANK: 197 / 002163-69, IBAN: GR3301101970000019700216369, BIC (SWIFT BANK): ETHNGRAA
  • PIRAEUS BANK: 5102-090121-389, IBAN: GR5001721020005102090121389
  •  ALPHA BANK: 134002002023431, IBAN: GR7201401340134002002023431


Send the copy of the payment to the e-mail kalmor76@otenet.gr or call us at 2104913505 to check the payment so that your order is completed and we can send it to you.

Take advantage of web banking for faster, faster and more convenient transaction with the bank!

14. Order delay.

Your order may be delayed for the following reasons: Your order may be delayed for the following reasons:

  • The product has been delayed by the supplier.
  •  In order to be able to offer you a wide range of products, as well as competitive prices, we order from a very large number of suppliers. However, there are cases where an order can be "stuck" in its loading and transport, with the result that we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you want us to deliver your order when we receive it. We will send this item to you immediately upon receipt in our warehouses.
  •  The product you ordered has already been removed or is no longer available.
  • Among the products we display in our online store, there are rare cases where one of the suppliers announces that it is removing or withdrawing it. In this case, our company will contact you directly to give you all the alternatives.
  • In periods of extreme weather events or strikes as well as in cases of force majeure, which may affect the transport and delivery of the order.
  •  In case it is impossible to communicate by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. the information you entered has not been updated correctly.

In any case, we are at your disposal either by phone at 210-4913505, or by e-mail in our online store info@electric-car.gr.